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Nov 30, 2016, 7:48 PM
3 Posts

Notes not working on new Touch Bar MacBook Pro

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Mac,Touch Bar,Sierra
  • Replies: 9

We seem to be having a problem getting the Notes 9.0.1 64-bit FP6 client running on the new MacBook Pro with Touch Bar.  Basically it installs fine and runs the initial setup but never shows the work space.  The same client runs on other Macs we have running Sierra but simply will not open on the two 15" MacBook Pros with Touch Bar that we have.  Is anyone else having a similar problem or know any work arounds to this issue?

Dec 1, 2016, 12:20 AM
43 Posts
We have reproduced this issue within IBM and are investigating a solution. Tracking Defect...
Dec 7, 2016, 6:10 PM
2 Posts
News

I got the same information from the Hungarian IT Team. This is the reason why I did not get my Macbook Pro. Any news?

Dec 7, 2016, 7:21 PM
2 Posts
Notes not working on new Touch Bar MacBook Pro

We are experiencing the same issue with Notes 9.0.1 64-bit FP5 on a new MacBook Pro 13" w/ Touch Bar. Is there an ETA as to when this issue will be fixed? 

Dec 9, 2016, 9:48 PM
1 Posts
Notes not working on new Touch Bar MacBook Pro

My new MacBook Pro 13" also can not operate LotusNotes. What steps are being taken to fix this?

Dec 14, 2016, 9:17 AM
1 Posts
Workaround

Workaround: Store password in MAC OS Keyring (tested MacBook Pro with touch bar and Notes 9.0.1 FP6. This has to be done for each Notes.id used.

Dec 16, 2016, 1:16 AM
2 Posts
MacBookPro13,2 Touch bar, Inbox not opening

Seems this issue is making itself known.

Running OSX 10.12.2 on a MacBookPro13,2 Touch bar.

Workaround suggested did not work for me.

I get the password prompt but after that, no windows just the IBM icon in the dock with the open dot beneath it.

I have left it for hours, having to force quit to exit.

Any advancements let us know!

Cheers.

Dec 19, 2016, 4:53 PM
2 Posts
Where to download?

Hi Davo,

How did you access this file? Our IBM contact who opened the PMR, is telling us this file has not been published yet? How do I get an IBMid? 

Thanks!


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal