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~Keiko Rejipyvitchetsi
Apr 2, 2013, 7:38 AM
9 Posts

Windows Phone attachments in Traveler missing?

  • Category: Mail
  • Platform: Windows Phone
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 3

Hello

Finally installed and started testing the official version of Traveler 9. One BIG problem occurred.. All attachements in Windows phones with traveler are missing.. Settings are the same as in beta version and there these worked just fine. What am I missing.. I know, I haven't had too much time to read all instructions.. But a bit hard to find any documentation that is not beta.. :o(

Other "funny" thing, device language english -> Traveler on device is half finnish half english??

Any suggestions other tha RTFM.. :o)

Regards: Merja

 

~Juan Umkitherakol
Apr 3, 2013, 9:34 AM
3 Posts
RE: Windows Phone attachments in Traveler missing?

Hi

 

I also have the same issue. on a windows 8 mobile attachments are ok but on a windows 8 Tablet the attachments haven't downloaded.

 

Any Ideas ?


Regards

~Sanjay Kijipysterettu
Apr 3, 2013, 4:37 PM
19 Posts
RE: Windows Phone attachments in Traveler missing?

my Traveler 9.0 installation does not detect Windows Phone as device on the Client Download Page.

Anyone knows whats wrong?

~Keiko Rejipyvitchetsi
Apr 11, 2013, 5:53 AM
9 Posts
RE: Windows Phone attachments in Traveler missing?

Hello

I think since there is no actual client to install to WP devices is the reason why it is not on Traveler homepage. I hope IBM will in some version enable similar profile downloading as with apple devices.

btw. My "problem" with attachments was solved with taking new good look to device settings and deselecting the "Prohibit download.. " :o) Very embarrassed when noticed reason..

 

-Merja

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal