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Jul 27, 2015, 2:21 PM
6 Posts

Duplicate mails in POP3 client

  • Category: Accessibility,Mail
  • Platform: All Platforms
  • Release: 9.0.1,9.0
  • Role:
  • Tags:
  • Replies: 0
Users getting duplicate mails in their POP3 clients.
The issue was happening due to server Notes.ini parameter POP3_READ_ALL=1 .

Using the INI parameter POP3_READ_ALL=1 will let the POP3 client pop all messages regardless of their read or unread status.
You should be certain to NOT leave messages on the server when using this INI parameter, otherwise duplicates will be downloaded to the POP3 client.
Disable the option "leave mail on server" in pop3 client if you need to enable POP3_READ_ALL=1.

Do not configure multiple POP3 clients for same user because if the mail is downloaded by the first POP3 client it will be marked as READ and then it will not be downloaded by other POP3 clients.
You can use either IMAP or iNotes (Webmail) or Traveler as an alternate options to POP3 if user need to have multiple clients and devices to access mails.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal