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May 14, 2014, 11:37 AM
15 Posts
topic has been resolvedResolved

capture mail content

  • Category: Mail
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Developer
  • Tags: capture mail content
  • Replies: 2

Hi,

 

We have our in-house application which sends mailer to finance person in case user has some query. Finance person replies to the mailer .

We have created a lotus script agent to monitor any new mailer and are able to capture the mail content and store same in Oracle database.

Our management has instructed us to capture the response sent by Finance person and exclude the content in mail trail of the original mail sent to finance team.

How can we write lotus script based code to capture mail content excluding mail trail content.

 

Thanks.

Jun 3, 2014, 6:56 AM
1 Posts
Parse till Subject line
Hi,

While parsing through the Body field you can compare the first occurrence of the subject as a logical stopping point.
Any mail that is replied to has the subject line appended in the mail trail, so we can assume safely that anything beyond this point is not needed.

The only drawback is that till you parse to the subject, you might end up adding the sender names and to/cc/bcc fields.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal