This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Hank Zenfoovitchoni
Oct 5, 2015, 4:22 PM
2 Posts

Have you tried running maintenance?

  • Category: Domino Administrator
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Mail issue after move users from one mail servers to another mail servers.
  • Replies: 2
Hi Mahesh,

Are you seeing this issue on all 2000+ databases or just a couple of databases? In any case have you tried running maintenance on the affected database?

- Load Fixup <dbfilename.nsf> -F -J (If transaction logging is enabled)
- Load <dbfilename.nsf> Updall -R
- Load <dbfilename.nsf> Compact -C
~Mark Minvelumanoopsi
Oct 15, 2015, 9:39 PM
3 Posts
Duplicate Inbox
You might also want to check one of the mail files having the issue from a Designer client if it has duplicate Inbox. That can potentially cause issues when receiving new emails.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal