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Feb 22, 2016, 4:03 PM
2 Posts

Notes 9 Insert Shortcut not working

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0
  • Role: End User
  • Tags:
  • Replies: 2

Help!

 

I have been using the INSERT key shortcut to mark things read/unread for over 2 years and now it doesnt work anymore.  My insert key works just fine in MS Office but will not function within Lotus Notes.  Any help is much appreciated!

Feb 25, 2016, 10:04 AM
42 Posts
Re: Notes 9 Insert Shortcut not working
Hi Jon,

There haven't been any changes to the Insert shortcut functionality so there must be something else affecting it.

Have you changed keyboards recently or changed the key bindings in Windows?

Have you upgraded Notes recently or your Notes mail template?

Thanks,

Mark
Mar 31, 2016, 5:47 PM
2 Posts

Not sure what you mean by key bindings in windows....

How do I check?

 

What would make it work in all other applications (insert key) but not in LN?


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal