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Mar 23, 2013, 9:03 PM
3 Posts

ALT-TAB Issue

  • Category: Mail
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator,Developer,End User
  • Tags:
  • Replies: 16

I am a big "keyboard" person - and prefer to use it instead of the mouse whenever possible.

If I am in my mailbox with an open message displayed on the screen, I will usually ALT-Tab when needing to go to another application.  When I use ALT-Tab to return to Notes, I will see the previously opened message momentarily and it will then change to the next message in the mailbox.  It does not do this every time, but does seem to do it at least 50% of the time if not more.  I'm not sure what I might be doing differently for it to happen some times and not others.  The application I am switching to does not seem to make a difference.

Thanks

Nick

Mar 28, 2013, 10:46 AM
12 Posts
RE: ALT-TAB Issue

Hi,

being keyboard person as well (still using 5250 a lot) I have spotted this problem too. Alt-TAB to another application and than back to Notes sometimes is causing opened email message to get closed. And I think 50% mentioned above is just about right.

regards

Robert

Apr 1, 2013, 9:39 PM
2 Posts
a few questions
1. Does the issue occur with MIME/HTML messges from the Internet, or Notes mails?
2. When it happens, does the next "unread" message open? Or unread/read doesn't matter?
3. When you release alt-tab, which key do you release first?

Thank you
Apr 2, 2013, 6:48 PM
3 Posts
RE: ALT-TAB Issue

1.  I have only noticed it occur on Internet emails.  The majority of emails I work with are external - especially ones I would be switching between Notes and our internal system to cut & paste data between.

2.  I keep my my mailbox from newest (top) to oldest (bottom).  It will open the next message down - regardless of read or unread status.  I have had times where after it "does that" I will go back to the original message, switch out, switch back, and it takes me to the same "next" message.

3.  I suspect and can somewhat reproduce the issue by releasing alt first.  It seems as if TAB is set up to go to the next message as is happening.  I'm not sure if this is a new functionality in 9 or was there in 8x and prior and not as "sensitive" - or at least I never had it occur on a prior version.  I don't have any prior versions to test on at this point.

Thanks

Nick

Jun 12, 2013, 12:57 AM
4 Posts
Same issue

I'm having exactly the same issue as the original poster..........so glad I'm not the only one. 

 

This is very frustrating as I use the task switcher (alt + tab) all of the time.   I too had noted that for 'internal emails' it was not having an issue, but for 'external emails' it was happening - and I would say atleast 75% of the time it was happening.

In regard to the release of the Tab or the Alt key first......I've found that you have to release the Tab key first anyway for the switcher to work.......so was unable to recreate the use of releasing the Alt key first.

This issue was definately not happening in prior versions of Lotus Notes - we've been on notes since around 2005 or prior and I've never had this issue before.

I hope IBM can come up with a solution to this soon as it's very very frustrating

Oct 30, 2013, 8:14 AM
12 Posts
Re: ALT-TAB Issue

Version 9.0.1 installed and....... Alt-Tab issue is still there. Brilliant! (not).

regards

Robert

Dec 12, 2013, 10:07 PM
4 Posts
ALT-TAB issue

Robert,

 

Yes  I too am STILL having this issue.........is anyone at IBM looking at this?

Feb 13, 2014, 2:22 AM
1 Posts
This solved for me:

In Notes Preferences, enable 'Use Tab to navigate Read-Only Documents' option

Sep 4, 2014, 5:37 AM
1 Posts
Need a resolution to this

Any resolution to this yet?

This is really driving me nuts, ever since I upgraded to Notes 9 Social Edition.

I am easily able to reproduce the symptom.

 While inside an email, simply hitting tab, closes the currently open email, and opens the next unread email.

How do I disable this functionality entirely, as it is interfering with my alt-tab abilities.

Nov 14, 2014, 4:23 AM
1 Posts
Still the same issue in Lotus 9

It's so a pain losing your unread emails because of this, anyone know how to avoid it?

Jan 22, 2015, 8:01 PM
4 Posts
Still an issue in 9.0.1

Same still on 9.0.1 very frustrating

Sep 18, 2015, 6:06 AM
1 Posts
Any further developments?

Dear Richard,

I am afraid, I do not see any relevant content in the links you have provided. And, here let me join the club of victims of this 'alt-tab' mail close issue.  Wish there is some light at the end of the tunnel.

Thanks, Mukunthan.

Jan 12, 2016, 4:58 PM
1 Posts
Re

I have the same issue... it seems We will have always to release the tab key before the alt key. 

Jul 15, 2016, 4:26 AM
1 Posts
For IBM Notes 9 Social Edition Release 9.0 Revision 20130309.0942 (Release 9.0) Standard C...

Try :  Preferences -> basic Notes client configuration -> Additional options (box) -> 'Use Tab to navigate Read-Only Documents' option

Worked for me..

Sep 15, 2018, 10:25 AM
1 Posts
Suggestion from Edwin Gerolaga in this blog worked

This solved for me:

In Notes Preferences, enable 'Use Tab to navigate Read-Only Documents' option

Thanks Edwin Gerolaga. Your suggestion worked.

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal