This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

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~Ted Asaveluakoi
Jul 3, 2014, 12:49 PM
12 Posts

Unable to access iNotes through the internet browser

  • Category: iNotes
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags: iNotes 9.0.1 issue
  • Replies: 4

Dear Team,

We have migrated few users on iNotes 9.0.1 when they are accessing through the internet browser(i.e  version IE 8,9,10 and 11 etc) most of the time user unable to send mails getting an below attached error.

Can we have solution please what setting need to be done on browser So that user able to access without an issue  .

 

~Carol Minweterettu
Jul 4, 2014, 8:04 PM
2 Posts
Do you see any error in console while customer is getting the error you mentioned?
~Ted Asaveluakoi
Jul 5, 2014, 6:37 PM
12 Posts
Unable to access iNotes through the internet browser

No i do not see any error console ..When user trying to send or receive the mails get this issue .

Dont know how to get it fix .

~Ned Umlutherettu
Jul 7, 2014, 6:12 PM
113 Posts
click on the error in your screen shot to expose the inotes console
if that doesn't expose the console from the inotes status bar
 you can launch the inotes console on demand by ctrl+click the ibm inotes logo on the top left hand corner

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal