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Jan 16, 2015, 12:22 PM
7 Posts

contacts

  • Category: Contacts
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: contacts
  • Replies: 2

Hi 

 

I have recently upgraded one of our lotus notes client/s (which as installed with version 8.5.3) to version 9.0.1. I came across a very odd thing. 

 

Let me explain in some detail. When a users tries to send an email to me, in the To field the users sees 2 entries of my contacts. One belonging to the domino dircat and one which is in his personal contacts. The one which appears from his personal contacts is because he has my mobile number in his contacts. He has the synchronise contacts enabled on the replication page since he uses iPad.

 

He is claiming that this behaviour started after we upgraded to 9.0.1. 

 

How can I go about to solve the problem. i.e. he needs to sees the contact that there is in the dircat/domino directly only obviously without deleting the contact from his contacts.

I appreciate a bit of help here.

 

 

Jan 16, 2015, 12:54 PM
46 Posts
Try this

Notes 8.5.3, as well as 9.0.1 does a name lookup on your local address book at your contacts and Recent Contacts. I don't know what was your previous configuration back at the 8.5.3 or why it didn't search contacts on the Local address book.

 

But you can try a thing that worked for me in my fight against many headaches that Recent Contacts brought to me (I also use other parameters regarding Recent Contacts, but this two may help you with your actual problem).

 

On the notes.ini client, you may add these lines:

 

TypeAheadShowServerFirst=1
TypeAheadShowServerFirstDefault=1

 

That will make that the name lookup goes to your server in the first place, so in your client you will see the contact from the server and below it you'll see the other from the local address book under a category called "Local Directory", very easy to identify. If you just press ENTER after writing the name of your contact, you'll be using the server one.

 

You can also send this parameters using a Desktop Policy

Hope it helps


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal