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Jan 27, 2017, 2:08 PM
2 Posts

Traveler converting images

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: traveler android images
  • Replies: 0

I have a user who is replying to an client email on their phone using the verse client.  The email sent out converted a LinkedIn image in the original users signature to an attachment, which would be fine except that it chose to name the attachment part19.A9DD1434.18602D00@userdomain.com.

The email was blocked (at Gmail) for an attachment with an extension of .com

Is there somewhere I can stop this or at least change what is sets the file extension to?

 

Thanks

JP


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal