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May 17, 2016, 8:25 PM
9 Posts

Bad size of attachments

  • Category: Notes Client
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags: daos attachment file size
  • Replies: 0

Situation: I have DB with archived mails, DB has DAOS enabled, there are about 130k docs, 15GB (logical, 8GB physical). A few day ago user noticed that he cannot open some of the attachments. Till today we have found 2 bad attachments.

What I have tried already (with one of the corrupted attachment):

fixup -J -D

fixup -J -F

DAOSMgr Resync

DAOSMgr Resync Force

 - none of them didn't help

In the LN client (standard, 901) filesize (length) of the attachment is 42B, if I open doc using web access file size is 389kB. File is ZIP archive, so both I cannot open, zip archive is broken. I have wrote server agent which detach attachment on the server - with the access of the server it self. Detached file has 389kB - and still I cannot open.

Using black magic I found which NLO file is this attachment so I had decrypted it and download it from server - and ... it is OK! It has file size 774kB.

Good thing is that file is safe, but bad thing is that I cannot find the way how to check whole DB for another bad attachments - all detached files look good until I tried to open them. And there are thousands of them.

Strange thing is that Notes client shows different size and may be different file than server.

I didn't find any similar situation so please I somebody can help with this?

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal