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~Rebecca Elnipuletsi
Mar 10, 2015, 11:39 PM
82 Posts

ERROR (4): can't attach to process [ audiodg: 4c1c] - (5) Access is denied

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

Hi, 

I got a number of notes client crash at random time or at random event. The only similarity, all are using Lenovo branded computer. The nsd file contains the following. Our users are using 9.0.1 client. Perhaps I should install the fix pack if it makes it more stable.

ERROR (4): can't attach to process [ audiodg:  4c1c] - (5) Access is denied.

ERROR (4): can't attach to process [ audiodg:  4c1c] - (5) Access is denied.

ERROR (4): can't attach to process [ audiodg:  4c1c] - (5) Access is denied.

 

Anyone can comment or give me direction the cause of the crash?

~Dexter Deswechekynds
Mar 11, 2015, 6:02 PM
191 Posts
That's not the cause of your crash
You'll want to search for "panic" or "fatal" in the NSD, but most likely you'll just need to open a PMR so we can investigate.
~Evelyn Nonponeskioopsi
Apr 2, 2015, 6:28 AM
33 Posts
Virus scanner

This looks like a classic virus scanner issue,  where it bocks processes talking to each other.

 

Add an exception to the Virus scanner, for the entire IBM directory to test it.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal