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May 6, 2015, 5:17 PM
2 Posts

Hyperlinks in iNotes Webmail not working

  • Category: iNotes
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 6

Some messages received with hyperlinks do not have functioning links.  I have tried viewing the message in IE 8, 9 and 10, Chrome and Firefox with no luck.  If the message is viewed using the client it has working links.  If the message is forwarded back to the same account using iNotes the links are now functioning in the forwarded message.  How do I get the original message to have working hyperlinks. 

May 6, 2015, 5:15 PM
24 Posts
Possible SPR and request additional information
The problem may be associated with an open APAR / SPR:

http://www-01.ibm.com/support/docview.wss?uid=swg1LO80622

- Exact version of Domino server?
- Is the mail file based on 85x or 9x standard template or customized?
- How is the Hyperlink URL created in the email? Is it entered manually / Copy-pasted OR inserted using Insert Link option in iNotes ?
- Does the issue occur sending email with Hyperlink from Notes client, iNotes or external clients ?
- If an iNotes user sends one of these messages containing links to  himself/herself, are they clickable?
- Are all the users affected with this issue or it is limited to certain users ?
- Does the issue occur while sending (or receiving) email with Hyperlink to internal iNotes users OR users on the different server OR external users ?
May 8, 2015, 9:24 AM
30 Posts
Hyperlinks in iNotes Calendar entry description

Continuing Kristin's message with the problem, the hyperlinks don't work in iNotes calendar entry description. If you add a hyperlink in a calendar entry description, and try to check the calendar entry from iNotes, the links doesn't work. It's due to the fact that the entries are opened in Edit mode automatically. Any ideas/solutions here?

May 13, 2015, 5:31 PM
2 Posts
Reply

-Domino server is on release 9.0.1FP3HF42. 
-Mail files are based on 9x.
-The email is generaged by an outside program that is sending them.  When the message is received in the client the hyperlinks are clickable.  When the same message is viewed in iNotes the hyperlinks are not clickable.  If the message is then forwarded either from the client or iNotes back to the user or to another Notes user the links become active in iNtoes.
-I have tried on multiple users and they all have the same experance. 
-Have not noticed this issue with hyperlinks in email sent from Notes client or iNotes

Does not happen on all incoming message with hyperlinks from accounts on yahoo that I have tested.  The email it is happing on are from a program sending them via SMTP.
 

May 15, 2015, 8:18 AM
2 Posts
same here

I found the same issues and open PMR with IBM Support

May 16, 2015, 7:22 AM
2 Posts
solved for me

Seems i had not updated my mailfiles with the new templates

i did the follwoing on serverconsole 

load convert -u foldername\mailfile.nsf * mail9.ntf

 

that solved the issue for me...

Nov 4, 2015, 11:29 AM
21 Posts
Same error hyperlinks not working.

We have the same error

Domino Release 9.0.1FP4HF425 (UNIX)

StdR9Mail/sv

lang=Swedish

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal