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Sep 14, 2018, 11:50 AM
1 Posts

Notes 9.0.1FP10 hang - Large Workspace folder

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Notes,client,eclipse,workspace,logs
  • Replies: 0

Hi All,

I have an issue randomly affecting users where they report the Notes client screen has went white and frozen.

We have traced this to a huge amount of .dmp files being generated in their workspace\logs folder within their data directory.

Deleting the folder and restarting client resolves the issue temporarily but it will re-appear and can grow to 1GB withing an hour.

We have seen a user with a 25GB logs folder!

Apparently these files are generated when eclipse crashes but we are not seeing anything weird until the client simply hangs.

Has anyone seen this before or got any advice?

Thanks,

Paul


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal