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~Sanjay Kijipysterettu
Apr 11, 2013, 7:58 AM
19 Posts

iNotes: Unread Marks Counter in Folders is broken since v9.0

  • Category: iNotes
  • Platform: Windows
  • Release: 9.0
  • Role:
  • Tags:
  • Replies: 1

Hi Guys

The unread mail counters in webmail Folderns aren't automatically updated anymore.

- This happens if u've a Mailrule that move's specific Mails into a Folder, now you can't see that u've new Mails in that Folder bencause the unread Mark counter isn't updated.
- Also clicking on the Refresh Button besides the Folder or the Inbox does not update the unread count.
- Only thing that works, is clicking into the Folder itself at that moment the Count is updated or refresh the Page with F5, which closes all Tabs and isn't a good workaround.
 

Any Info about this issue? Can you Reproduce it?

thanks
Tibor


Edit: Auto Refresh Inbox is enabled in Policy

~Bill Bubtoolyikle
Apr 11, 2013, 8:33 PM
1 Posts
I can reproduce this issue.
I was unable to find a previous report. I have written: PTHN96NRTP:  Folder unread mail counters aren't updating as expected

Thank you.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal