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~John Nimkilitynds
Jan 27, 2014, 3:27 PM
6 Posts

Mail Archiv in a foreign Database

  • Category: Mail
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags: Mail,Archiv,Problem
  • Replies: 4

We are using some Inboxes for departments.

To access the database we use the deligation function in the mailfile.

 

Unfortunately a user can't archiv document, there is only a error message "you have not enough privilegs"

With debuger I find the script sequence

Archive:
policyList = db.ArchiveDestinations
If Fulltrim( policyList(0) ) = "" Then
needsSetup = |In order to archive selected documents you must have at least one archive setting enabled that specifies an archive database destination. To change your archive settings use the Actions->Archive->Settings menu item.|
Goto Trap
End If

The error occurs on the line policyList = db.ArchiveDestinations

The owner of the database or me as serveradministrator gets the policyList back, but no other user.

 

Any hints?

~Andy Kikisonikle
Jan 27, 2014, 8:09 PM
1 Posts
Need Manager access with delete rights to archive (unless you're the owner of a mailfile)
Mailfile delegates don't have rights to perform archive functions.  Archiving requires a minimum of Editor access with delete rights for mailfile owners (i.e., the calendarprofile note/Mail Preferences 'Owner'), and a minimum of Manager access with delete rights for non-owners (which is also the minimum access for any non-mail database).
~Kirk Frojipypuljip
Jan 28, 2014, 5:49 AM
5 Posts
Re: Mail Archive in a foreign Database
How are you delegating the database " Preferences/Access and Delegation" ?

While delegating the database what is the access level you are giving to the other user?
~John Nimkilitynds
Jan 28, 2014, 12:00 PM
6 Posts
Delegating

I set the Deligating with the inbuild More / Settings / Delegating

The user access is editor, but it doesn't matter, also with manager I see the same error message.

~Tanita Kiregenli
Feb 10, 2014, 5:54 PM
4 Posts
ACL on archive logs
If  there is already an archive database, check if the user is listed also in the archive log's acl. By default the archive log is stored in the same folder as the archive database

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal