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~Andy Quetboosizenynds
Oct 8, 2014, 3:10 PM
2 Posts

Traveler - what happened to View for attachments?

  • Category: Notes Traveler
  • Platform: Android
  • Release: 9.0.1
  • Role: Administrator
  • Tags: attachments export view
  • Replies: 1

prior to the install of 9.0.1 IF6, my android users could view attachments.  now the only option is Export.  This is problematic as we are considering locking down the export capability for our smartphone users.  if they can only export to read an attachment, the e-mailing of attachments to Traveler users becomes useless.  Is there a setting, switch, or update that will bring back the 'view' option?

 

this, of course, isn't an issue with my iOS users...

 

Thanks

Rob

~Zach Fezgerotherettu
Oct 8, 2014, 3:37 PM
122 Posts
Re: Traveler - what happened to View for attachments?
Hello Robert!

In fact there is a known bug related with attachments after installation of IF6 on Traveler 9.0.1
We have an internal APAR open for this case and a fix to be installed.

You must open a new PMR on IBM and provide us additional LOGs to validate the issue.
If the known error is found, the HotFix will be provide you.

Best Regards!
Rodrigo

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal