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~Howard Kiweoni
Sep 3, 2013, 7:11 AM
8 Posts

Traveler not resolving mail database

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 0
Traveler website shows the following prompt when a particular user logs-in :
"The IBM Notes Traveler server cannot resolve your User ID CN=John Doe/O=Domain to a mail database"

User is in a secondary address book. Also tried an extended directory. Same problem.
All other users in the same secondary address books are working ok.

When I move the user to primary NAB it works immediately. 

What could be wrong ?

Any ideas are highly appreciated.

Thanks
paul

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal