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~Maria Desnisterakoi
Mar 11, 2015, 4:02 PM
6 Posts

Sent mails in folders on Traveler

  • Category: Notes Traveler
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 2

I send a mail and save a copy in  a folder. When I go to my phone and sync with Traveler the sent mail is not in the folder (which I do sync). It is only to be found in the sent folder.

 

Is there a solution to this? I want the folders on my phone to contain both sent and received mails.

~Vanessa Optoogenoden
Apr 29, 2015, 7:26 PM
22 Posts
RE:Sent mails in folders on Traveler
I believe you are referring a documented known item:

http://www-01.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/GeneralLimitations.dita

Mail documents only appear in one folder. The IBM Notes Client allows a single mail document to be in multiple folders or views, but the mail application on the device only allows a single mail document in a single folder. Therefore, the device will only show the mail document in the most recent folder. Sent and Drafts are special in that they are always the most recent if the document appears in either one of them.




This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
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