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Dec 11, 2014, 1:31 PM
19 Posts
topic has been resolvedResolved

incoming mails with doc/ppt/xls attachment not accepted

  • Category: Domino Server
  • Platform: Linux
  • Release: 9.0.1
  • Role: End User
  • Tags:
  • Replies: 5

Hi

We are not able to receive mails with docx/pptx/xlsx attachments from other domains to our server.

I am not able to even track those mails in domino administrator.

Please help

 

 

 

 

 

Dec 11, 2014, 8:01 PM
202 Posts
are you using an external firewall system?
How does email get to your server, does it go through another service first?
Dec 12, 2014, 4:14 AM
19 Posts
firewall passes these mail as clean

Hi Carl

Yes we have firewall . But these mails pass our  firewall s antispam/antivirus engine successfully . I have checked the logs . It is forwarded to domino but no trace at mail server.

Also  for internal addresses it is working but not for others domains.

 

 

Dec 13, 2014, 6:04 AM
19 Posts
It was firewall... :(

Hi casl

 

Sorry It was firewall IPS update which misbehaved. everything is back to normal after optimizing policy.

 

Thanks for your help

Regards

 

Dec 13, 2014, 6:05 AM
19 Posts
It was firewall... :(

Hi Carl

 

Sorry It was firewall IPS update which misbehaved. everything is back to normal after optimizing that policy.

 

Thanks for your help.

Regards

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal