This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Mar 24, 2013, 12:38 PM
5 Posts
topic has been resolvedResolved

Windows Phone 8 not recognized by traveler

  • Category: Notes Traveler
  • Platform: Windows Phone
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 2

my lumia 920 is not recognized by traveler homepage.

i can succsesfully login, but only android/iphone or symbian is to choose.
it says that the device is not recognized.

the traveler url has changed to /traveler from servlet/traveler. i added also in the my user tab on the names the username domain\user name.
but not result.

traveler and domino are running without problems. the other device what are connected to traveler (android and iphones) are working and are displayed as connected.

I email me the notestraveler.apk and saved it to the phone, but i can´t open it. it trys to search an app on the store to open it.

can someone give me a hint?

we upgraded to version 9 only for wp8!!

 

tx kunko

Mar 24, 2013, 4:31 PM
69 Posts
RE: Windows Phone 8 not recognized by traveler

Isn't it described in the documentation? You just need to configure mail on your WP device, specifying Exchange mailbox and your Domino/Traveler server FQHN (not URL) and your Domino credentials. Beware that it requires proper SSL with trusted certificate, self signed certificates need to be manually installed. You might get unauthorized errors, it is usually solved by adding domain style user name in Domino directory like DOMAIN\uname and using these credentials instead. At lease in beta this was required.

Mar 25, 2013, 7:55 AM
5 Posts
RE: Windows Phone 8 not recognized by traveler

sorry. my fault. now it works.
i have a self signed cert, and and there is no problem.
configuring the email account on the phone, there is no need to add the domain name. in my case it ended up with an error. after the field was empty it worked.

also there is np need to use the domain name user style. i used my notes name.

 

tx kuno


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal