HCL Notes and Domino 9.0 Social Edition Forum - Insufficient Queue Space

May 10, 2013, 3:29 AM

2 Posts

Some additional troubleshooting suggestions

In addition to the "tell router show" command, try these:

show stat mail - In particular, look at mail.totalpending, mail.waiting, mail.dead and mail.hold. The mail.totalpending statistic is the total number of messages in all mail.box databases, while mail.waiting is the number of messages the router has read in to the internal memory queue (not countingdead and held messages). Presumably these will be in the tens of thousands, but smaller counts could indicate some other memory management issue like a leak. Also look at mail.journalpending, which could indicate if messages that have been routed are being held in the queue just waiting to be written to the journal.

show task time - Look at the status of the various router tasks (Dispatch, Mailbox, Sweep, etc.) and the time they entered this state. Do any of the tasks appear to be hung (with an older timestamp than most tasks)?

nsd -stacks - If the "show task time" output shows that one or more tasks appear blocked, the NSD would help identify the cause (this is more for IBM to use for troubleshooting).

Mike

~Pippy Xantoolitings

May 14, 2013, 1:19 PM

15 Posts

Symantec Mail Security for Domino certification matrix

Did you check the certification matrix?

http://www.symantec.com/business/support/index?page=content&id=TECH96823

There's nothing about Domino 9.

~Alexis Frojipyveroden

Jun 24, 2013, 7:46 PM

1 Posts

I have a PMR submitted

I have the same issue that started when I upgraded my HUB server to r9 - I also run SMSDom 8.1.1. I have a PMR submitted with IBM. The Router task is the only task that is affected, restarting the Router task will resolve the issue, there is no need to restart the OS/Program and all pending messages will route once the task has been restarted.

By Role

Insufficient Queue Space - Router message queue is full