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Mar 25, 2013, 1:00 AM
10 Posts

RE: Installation Hung

  • Category: Install
  • Platform: Windows
  • Release: 9.0
  • Role: Developer,End User
  • Tags: installshield,install,hung,stopped
  • Replies: 8

Sorry Larry, looks like the NICE tool removed that log file!  I do remember checking it it myself and didn't see any errors within it.

Mar 25, 2013, 2:21 PM
14 Posts
Hmm, did you select the "Remove data files" option?
Nice doesn't touch the Notes data directory even if the data directory is under the in single user mode by default.   Since you removed your C:\Notes directory you probably deleted your Notes data directory including the logs.


Can you look in your "My Documents" folder for a file named "IBMNotesInstallerLog.cab" and send it to me?

Thanks
~jeff

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal