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~Juan Kigerogenikle
Aug 11, 2016, 2:10 PM
8 Posts

copy cc address to To

  • Category: Mail
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: End User
  • Tags:
  • Replies: 4

Hi

This is happening with just one user (the MD) the only one working with MacOS.

SCENARIO

In his Notes he send a email to someone internal (means in the same Domino directory) and put in CC someone in internet (outside). Example TO: James Smith/acme  CC: paul@otherdomain.com

And both are receiving the message. And opening his message in Sent view, the addressing is correct as he wanted to be.

PROBLEM

But paul@otherdomain.com receive the message with his address repeated in TO and CC (TO: paul@otherdomain.com  CC: paul@otherdomain.com) instead of (TO: JamesSmith@acme.com CC: paul@otherdomain.com)

 

Any ideia?

Thanks

~Vera Zekfoogengon
Aug 11, 2016, 6:07 PM
196 Posts
Are you able to reproduce this when CC'ing another domain?

For example, if you CC an account on GMail, is the person addressed in CC field seeing themselves in the To field? 

~Juan Kigerogenikle
Aug 12, 2016, 10:08 AM
8 Posts
Are you able to reproduce this when CC'ing another domain?

Hi Jay

That is exactly what happens. The Gmail person sees himself in both TO and CC fileds. 

~Vera Zekfoogengon
Aug 15, 2016, 9:33 PM
196 Posts
Is the behavior the same if you CC: someone's GMail account?

It could be any free email account, but I give GMail as an example. What am I thinking is that it happens with otherdomain.com but not for every external domain. 

~Juan Kigerogenikle
Aug 16, 2016, 2:45 PM
8 Posts
not only free email accounts

Hi

The problem is not only with free email accounts. Actually the first complain was from a domain that was registered configured and deployed by me. Also has nothing to do with eMail system. The otherdomain.com can be gmail, or, in my case, a Domino based server.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal