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~Wei Asatoopulakol
Nov 28, 2014, 2:02 AM
37 Posts

Here's some additional information...

  • Category: Application Development
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags: DAS,SSL,HTTPS
  • Replies: 6

Hi Dave,

 

Thanks very much for your reply. What can I tell you? The exact same URL is used in both cases... one (using HTTP) works perfectly and one (using HTTPS) does not.

The certificate is valid and I can review web content (web pages) using SSL without an issue.

The request/response data for the HTTP call looks like the following...

 

The request/response for the HTTPS call looks like the following...

There is nothing returned using HTTPS except the '403' error.

 

~Justin Chugerochekettu
Dec 1, 2014, 3:50 PM
19 Posts
I'm stumped ...
In the HTTPS case, the response includes a Content-Type header with a value of application/json.  This almost certainly means the request got as far the data service code.  The data service returns 403 for one of two reasons:
  • The data service isn't enabled on the server.
  • The data service doesn't have access to the specified database.

If an HTTP request works for the same server and database, I don't see how either of the above can be true.  Both requests are to the same server -- right?

-- Dave
~Justin Chugerochekettu
Dec 2, 2014, 12:32 AM
19 Posts
... but here's a tip from a colleague.
"make sure the customer does not have two internet site docs, one for ssl and one for normal http, in that case he would have to enable the data service for both sites.  In the ssl case we take the ip address the connection came in on and use that to look up the site (we do not use the host header/name), one can specify two sites one with a host name (http) and a separate one for ssl."

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal