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~Alexis Quetjipyter
May 9, 2014, 6:15 PM
46 Posts

Domain added to internal address

  • Category: Notes Traveler
  • Platform: Apple iOS
  • Release: 9.0.1
  • Role: Administrator
  • Tags: domain,traveler,iphone,ios
  • Replies: 3

Hi everyone

 

A user complains about receiving mails on his iPhone (using Traveler 9.0.1) and when he does a "Reply to All", he receives a copy of the mail. I've checked some of those mails and I could see that the internal addresses are followed by the @domain

Example:

 

John Doe/Company@Domain

 

Doing the reply to all from a Notes client does not include the sender user in copy, but doing the reply to all from the iPhone does, and that's why he is receiving a copy of the mail he's sending.

 

So, doing some research, I've found this option I can add in the Traveler Notes.ini

 

NTS_ADDRESSCACHE_CN_WITH_DOMAIN

The explanation says: Whether or not to append the Domino domain to the Canonical Name when addresses are converted. (default true)

 

So, my question is ... does anybody know if this can help me to prevent users from sending mails to themselves? or if I may take any risk in turning this off?

 

Thanks

~Evelyn Nonponeskioopsi
May 16, 2014, 7:00 AM
33 Posts
Configuration incorrect.

This is a configuration mistake, the domain name is being used in two places for two different things.

 

Domino Administrator -> Configuration Tab.

-> Servers

---> In the Server document the "Domain name" is entered "Acme", this is correct.

 

Domino Administrator -> Configuration Tab.

-> Messaging

--> Domains

---> Global Domain

-----> The entry "Global domain name" cannot be the "Domain name","Acme", this confuses the server, use "Domain name + internet or SMTP", for example "Acme internet".

 

 

Sincerely

Douglas Bryant

email@dbryant.de

www.dbryant.de

~Alexis Quetjipyter
May 16, 2014, 3:19 PM
46 Posts
Doesn't seems to be the case

Thanks for your response, Douglas

 

I've checked the Global Domain Name and it's different from our Domino Domain Name.

 

I also tried that parameter in the Notes.ini but it seems it doesn't has anything to do with my problem. 

~Sigmund Dworelitnivu
May 16, 2014, 7:16 PM
328 Posts
iPhone settings.

Check the mail settings and see if  "Always Bcc Myself" is turned on. If you go to Settings>Mail, Contacts, Calendar and scroll down a bit on the page is that setting.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal