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~Holly Fronumarobu
Feb 29, 2016, 11:45 PM
19 Posts

kyrtool not working on Win10?

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 2

Hi

Just trying to run kyrtool (only downloaded it yesterday) on a Windows 10 32-bit desktop and I'm getting a error:

"This version of c:\xxxxx\kyrtool.exe is not compatible with the version of Windows you're running ...."

Unfortunately I don't have access to anything other than Windows 10 machines.

Just want to confirm if this is a confirmed issue with Windows 10?

Thanks

~Gus Elkiburings
Mar 1, 2016, 8:39 AM
42 Posts
Re: kyrtool not working on Win10?
Hi Steven,

I haven't been able to confirm if kyrtool is supported on Win10 or not however there is a mention of it being used to fix a Notes install issue on Windows 10.

http://www-01.ibm.com/support/docview.wss?uid=swg1LO86122

This would seem to indicate that it is actually working on Windows 10 in most cases.

Thanks,

Mark
~Holly Fronumarobu
Mar 3, 2016, 3:51 AM
19 Posts
Re: kyrtool not working on Win10?

I can see how it could be read that way Mark and thanks for your input. It's basically saying from XP and up that it's a solution to the other tool the user had the problem with. The post is about a month after Windows 10 was released so I wouldn't expect IBM to have anything tested that quickly.

I've been able to source a Win 7 machine now to perform what I needed but with the free Windows 10 upgrade, it'd be nice to have this tool checked against it.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal