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~Justin Nonkiverikle
Aug 23, 2017, 11:40 AM
16 Posts

Verse works on wifi, but not on mobile data

  • Category: Notes Traveler
  • Platform: Android
  • Release: 9.0
  • Role: Administrator
  • Tags: Traveler 9
  • Replies: 0

Hi,

For 2 of my users, Traveler works fine when they are on wifi; but it does not work when mobile data is used. How can I troubleshoot it? When they are on mobile data, they can access the External Server URL. Please help. Thanks!


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal