Check out the $Mailer field on the email.  Should give you what you need.

Must be cos mine shows the device name and OS and I'm not using BES, just straight to Traveler.

... but was disappointed to see just "IBM Traveler 9.0.1.8 Build 201510070111_20" and nothing else - this may or may not have something to do with the device management being done by a BES server rather than directly to Traveler, I'm not sure (another team manages the mobile device setup).

Regards,

-={N}=-

I did some messing about with BES12 and the $Mailer field does have the Traveler server version and device info.  I was using a Blackberry device though.

Also tried AirWatch, using the native email app and Boxer the Traveler server version and device info present.

That's fine - with the BES12/Traveler combination, at least the blackberry devices can be identified. Maybe it's something in the way the BES12/Traveler setup here that's suppressing it for some reason - any ideas where I might start looking?

Thanks for your feedback thus far - very helpful.

-={N}=-

I don't see it being a BES issue as it just acts as a proxy for the ActiveSync connection.  It could be that the Traveler server version is significant and more details were added to the $Mailer field in later versions.  I'm using IBM Traveler 9.0.1.14 Build 201609011443_40.

Maybe try upgrading and seeing if you get the additional info?

... so it could well be something in the later version that enables it. I'll pass the information on.

Thanks

N