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~Justin Nonkiverikle
Feb 13, 2017, 6:32 PM
16 Posts

Calendar problem iphone

  • Category: Notes Traveler
  • Platform: Apple iOS
  • Release: 9.0
  • Role: Administrator
  • Tags: iphone,calendar not displayed,calendar sync
  • Replies: 2

Hi,

Users having verse on iphone are having problem with their calendar.

1 reported that though calendar entry exists on lotus notes client, same was not on calendar on the iphone.

Another having issue whereby all calendar entries appear on his ipad, but on his iphone all calendar entries are not displayed.

Can you please help. Thanks! Is there a way to have the calendar to resync completely.

~Autumn Churezenli
Feb 14, 2017, 1:28 PM
20 Posts
RE
Hi

I suggest to use option "replace data" from Verse menu first  (you can choose replace for mail or calendar only etc):

http://www-01.ibm.com/support/docview.wss?uid=swg21974135&aid=4

If that won't help try user reset command :

tell traveler reset * user_email_address

Reset * username  force all devices that belongs to user to refresh a configuration and retrieve all of the Traveler data again.  
Please be aware that primary sync (after reset) might take longer.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal