HCL Notes and Domino 9.0 Social Edition Forum - Traveler verse client no sound notification

Nov 3, 2015, 1:53 PM

20 Posts

Enhancement request

This is a known issue and there is enhancement request for this MMIL-9YACP8, Customer can vote to speed up the resolution process:

https://apps.na.collabserv.com/blogs/W7439f0bc8fed_4971_932a_eb1d33e05c5b/entry/Notify_with_Vibration_or_Sound_when_new_email_arrives_in_Verse_on_iOS?lang=en_us

~Elizabeth Minponemaroden

Nov 3, 2015, 9:26 PM

2 Posts

engineering response on PMR for this issue

Created a PMR (65540,442,000) as I thought this was some kind of bug but apparently not. Can't seem to find any logic about sound notification not being included from the developer statement. What were they thinking??? Hopefully fix will arrive soon.

The development team returned with the update:
"IBM Verse does not support sounds on notifications. The settings for audio, banners, etc are generic settings for any application that can receive notifications but does not indicate that the application necessarily supports them. The only notifications you will get from verse are banners. The Audio Alerts setting is only used for calendar events that have alarms. This setting has nothing to do with remote notifications from the server."

~Autumn Churezenli

Nov 4, 2015, 11:58 AM

20 Posts

I see that the latest DEV update on this case is as follows (date stamp 2015/11/02)

"The Verse app on iOS does not currently support sounds when new messages
are received. We are considering whether to implement such a feature in
the future, but currently it is not planned. This would be an
enhancement request."

Unfortunately, I do not see any official eta for this
http://www-01.ibm.com/support/docview.wss?uid=swg27046466&aid=1

We will notify all customers via Notes Traveler product notifications after implementing this feature
http://www-10.lotus.com/ldd/dominowiki.nsf/dx/How_to_subscribe_to_Notes_Traveler_product_notifications

~Delores Froresazenings

Nov 19, 2015, 1:10 AM

12 Posts

If you would like to,

We could suggest opening a pmr with us and having an engineer add your additional interest onto the existing associated enhancement request spr to add weight on it's interest of being supplied as a feature in a new/upgraded release.