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~Delores Destootheroopsi
Jun 24, 2014, 2:57 PM
8 Posts

9.0.1 Unable to install Domino

  • Category: Install
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Windows 2012 Server
  • Replies: 1

Hi All,

Im trying to install Domino 9.0.1 on win 2012 server. 

The buttons Back, Next, Cancel on "Welcome to the InstallShield wizard for IBM Domino Social Editiion" are appearing like a simple text rather than buttons, once after clicking on next here, it will takes to Software Licence Agmt page, here im not able to see the check boxes for "I accept the terms" or "I do not accept the terms", if I try to click on "i accept the terms" text, and clicking on next, it will takes me to couple of screens, but the moment once after selecting the "Installation Type",  and clicking on next button, the screen dissappers.

Does any one able to shed some light please.

TIA. 

~August Opjumisonynds
Jun 24, 2014, 7:06 PM
60 Posts
two problems
Incorrect button rendering can be caused by fonts or display drivers.
Please, check this: http://social.technet.microsoft.com/Forums/windows/en-US/3976e9f3-a479-4801-bf59-774f6567425f/incorrectly-rendered-symbols-radio-buttons-checkboxes-etc-in-windows-7?forum=w7itproui if it helps

For the second problem  that might be related or not - please check if you have DominoInstall.log in your %TMP% directory. It should be short - please paste it or  last 150 lines here.
(It can be c:\tmp or whatever it is defined in command prompt - if you are running from the command prompt or in System environment variables).

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal