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~Howard Chukrovitchynds
Feb 19, 2015, 4:47 PM
20 Posts
topic has been resolvedResolved

Mail Archive and Policy

  • Category: Mail
  • Platform: Linux
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 1

I have sometimes problems with the visibilty of the archive folder in the mail navigation: Since April 2014 I have changed the settings for archiving documents. The archive rules are established in a policy. Till April 2014 we had local manually settings for archiving in every mail file.

Since April 2014 some users contact me, that they can not see the archive links in the mail folder. I have seen this effect in my mail client sometimes too. If I restart Notes, sometimes the links appear, sometimes not. Deleting CACHE.NDK is another workarround.

This problem happens in Lotus Notes 8.5.3 and IBM Notes 9.0.1.

Is there any final solution?

~Dexter Deswechekynds
Feb 20, 2015, 1:34 AM
191 Posts
Check $Policies
It sounds like a problem with the local policy docs. You may want to remove them and have them pull down from the server again.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
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