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Mar 8, 2018, 12:58 AM
6 Posts

Reply

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 3

Hi Steve,

Thank you so much for the reply.

In regards to those first two lines, are you wanting me to add those two lines to the notes.ini file?

You also mentioned that the code could be calling for a transactionally logged db when it shouldnt be. I have transaction logging enabled on this Mail server which is running the archiving.

 

Also, I have opened up a pmr and am trying to work on the issue.

I am really lost with this, not sure what else to do.

Mar 9, 2018, 1:43 AM
4 Posts
Yes, those 2 lines should be added to the notes.ini on the 2 servers
and then when the problem recreates, there should be a stack in the console log indicating where it occurred.

What is the pmr # and I can take a look at who is working it.

--Steve

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal