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~Tate Kikigengon
May 21, 2014, 11:55 AM
39 Posts

Change DNS name of Traveler server

  • Category: Notes Traveler
  • Platform: All Platforms
  • Release: 9.0.1
  • Role:
  • Tags: traveler changedns
  • Replies: 1

We will add another DNS name to the travelerserver. Is it possible to get the Traveler clients to use the new DNS-name?

(company X.com has a new name Y.com and because of this all server will use the new DNS name)

 

I cannot find any settings in LotusTraveler.nsf (admin database) to push out the new settings.

 

On the devices (mostly iPhone and some Android and Windows Phone) it is NOT possible to manually change server. On iPhone the user have to delete Exchange profile and add it again, on Android the user need to "clear data". This is not user friendly!!!  Can we automate?

 

~Ned Umlutherettu
Jun 11, 2014, 11:20 PM
113 Posts
external server URL
You'll want to modify the external server url field on the Traveler tab in the server document, but as you indicated this will only help new profiles, there really isnt a way traveler can modify existing installations.

If both hostnames will remain accessible, while transitioning you could consider using a url redirection rule so that once requests get to serverA.com they rcvd a 302 redirect to https://serverB.com

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal