Even when a user is vaulted. it is possible that their current public key is not the same as the one stored in the Domino Directory. Since mail sent to Jane Doe/ACME is encrypted using the public key stored in the Domino Directory, Jane Doe will only be able to read an encrypted email if the public key contained in her Notes ID is the same as the public key stored for her in her Person Record. If you grep your server's console.log and find "Your public key does not match the one that is stored in the Address Book," then you won't be able to read encrypted mail.