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Mar 28, 2014, 2:11 PM
3 Posts

How to fix it

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 5

Before requesting a hotfix it is easier to remove your name of your local address book. Do not forget to also search in recent contacts... after restarting your client you are able to sing databases again with the server id.

Apr 2, 2014, 7:38 PM
31 Posts
How to re-create?
Hello Christian,

   I tried to recreate this issue inhouse (which seems like it should be easy to do) but I am not able to.  I have the admin in the local pnab but not in the Recent Contacts.  If you had some definitive steps on how you recreate the issue that I would be great.  Because I want to confirm that it's not a different issue than the one that John fixed and that it is indeed fixed by his change.

   Best regards,
                          Mark

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal