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~Alexis Quetjipyter
Aug 21, 2014, 7:49 PM
46 Posts

Calendar entries disappearing

  • Category: Calendar
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Calendar,windows 8.1
  • Replies: 3

Hello everyone

 

A high Director of our company presented a very odd issue. When he open his Calendar he can see all of his meetings during a couple of seconds, and suddenly they all disappear from the view showing a completely blank calendar.

He has IBM Notes 9.0.1 running on Windows 8.1. If I open his calendar on another computer using a different version of Windows (I don't have now another PC with Win8), everything works fine, so I don't think the problem is on the database.

It was working OK until a couple of days ago. Here is a list of things we've tried without success:

 

- Installed 9.0.1FP1

- Changed mail template to 8.5.3 and 9.0.1

- Fixup, Compact, etc

- Uninstall 9.0.1 a try to do a fresh installation using the same version

- Uninstall again and downgrade to Notes 8.5.3

- Permissions on the folder at Windows level

 

Nothing works, all calendar entries disappear from the view after 2 seconds of seeing them. I couldn't find on the web any reports of compatibility issues with Win 8.1 (besides the one of iNotes that was patched with FP1). Also, I don't know if recently that computer installed any Windows Update that could bring this issue on scene.

 

Has anyone seen something like this before?

~Dana Fezboosiplopflar
Aug 22, 2014, 6:06 AM
94 Posts
Are you sure...
...that the user have his own Calendar checked under 'Show Calendars'?
~Vera Zekfoogengon
Jan 11, 2017, 5:07 PM
196 Posts
Regarding the calendar owner unchecking their calendar

When I uncheck my name under Show Calendars, the calendar entries are hidden. However, if I close the calendar and re-open it, my name is still unchecked but my calendar entries are visible. Unchecking my name only hides calendar entries temporarily. The symptoms are the same only up to a point.

Andres, is the issue also seen on the director's PC running the client in Basic mode? If so, then try renaming the director's \data\workspace folder, and restart the client in Standard mode. 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal