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~Patti Renugenings
Jan 22, 2018, 1:27 PM
2 Posts

Sametime Chat window

  • Category: Sametime
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

HI All,

 

I am using Sametime Embedded Client version "9.0.1". Notes Release 9.0.1FP9 SHF55. Today my Notes crashed and had to re-install to fix. Post this I am facing weird issues (two to be precise). 

 

1. The fonts in the chat window (after I have typed and hit enter) are super small. But the other LN fonts are all good.ST font selected is Tahoma 9 which should be appropriate and I have been using this for years.

2. Once I type a msg and hit the enter button (or send the msg) the chat window shows the below

Debapratim Chakraborty [6:25:01 PM] writes...

Now let's say Mr. X has replied, it then shows

X [6:25:02 PM] writes... This is one thing I have never seen before . Earlier the sent time used to be in the right side of the window and "writes..." was never there.

 

In Preferences I have tried selecting and then removing the Show --> timestamp option, no luck.

 

Any suggestions pls?

 

Thnkx in Advance.

~Fritz Ekfoobergflar
Jan 22, 2018, 2:18 PM
202 Posts
Have you updated Internet Explorer?
Running any addins in your browser?

Have you tried contacting your internal IBM support to make sure you aren't missing any hotfixes for the IBM deployment?
~Patti Renugenings
Jan 22, 2018, 3:00 PM
2 Posts
Reply : Have you updated Internet Explorer?

Hi Carl,

Nope did not update IE post re-installation of notes, well addins were always there.

 

Internal IT support, yes will contact them, but was trying to figure out the reason myself. Actually I was a LN Admin years back, some of these wired unknown  issues still intrigue me.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal