This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Phil Fezkroman
Apr 7, 2014, 12:37 PM
8 Posts
topic has been resolvedResolved

Database seems to be locked

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 8

I cant open a specific database, and also having pending mails to it

Nothing in tasks, any idea how can I unlock it ?

Here´s the error message

                      Last error: This database is currently in use by another person or process, and cannot be accessed at this time.  In order to share a Notes database, it must be accessed via a Domino Server by all users of the database.
 

 

~Phil Fezkroman
Apr 8, 2014, 9:35 AM
8 Posts
ok

Need to check, but anyway issue resolved after a server restart ....

~James Revelulyader
Apr 8, 2014, 3:13 PM
145 Posts
Please open a PMR with IBM Support and reference the following SPR
JPAI9DTJSM:  Very intermittently database on Domino Server becomes unexpectedly locked and can not be opened

I've only seen this on Windows and we've been trying to debug for a while...

Reboot should clear things up for you as a work around, but it should never get into this state....

Regards,
John Pag

jpaganet@us.ibm.com
~Phil Fezkroman
May 27, 2014, 12:39 PM
8 Posts
Resolved

Finally we got this issue fixed, after many debug, we found out that the issue was with Trend Scanmail, so Trend launched a HF (3363) to fix this with Domio 9.0.1

~Phil Fezkroman
Jul 24, 2014, 11:44 AM
8 Posts
not resolved

Sorry to not update this before

The issue was not resolved after the HF deploy, we had some days without any problems, but then they started to arrise

Big discussion now is being taken in place between IBM and Trend

 

~Kim Frogeroings
Aug 14, 2014, 12:43 PM
1 Posts
Any updates

Any updates about that problem ?? I got the same with ScanMail For Domino on Linux.

~Phil Fezkroman
Nov 25, 2014, 11:56 AM
8 Posts
not yet

Still nothing, we are running a specific hf with some debugs to collect data, but still no news


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal