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May 21, 2014, 4:27 AM
17 Posts

Possible corrupt NSF

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 6

I needed to reinstall Notes and now I can't see my mail only the headers.  I tried the Basic View and everything is visible.  How can I get back the normal view?

May 21, 2014, 3:06 PM
46 Posts
Are you referring to the preview pane?
I am sorry if I misunderstood the question but if you are missing the preview pane you can re-enable it by going to the Inbox and then from the menu bar go to View-Show- and select either 'Preview on bottom' or 'Preview on side'
May 21, 2014, 3:09 PM
46 Posts
re-create workspace

Try closing Notes, delete the folder called "workspace" located in Data sub-directory, and then open Notes again.

 

That will regenerate the workspace folder

May 21, 2014, 4:26 PM
17 Posts
Views

I deleted 'workspace' and Notes would not start, so I uninstalled Notes, deleted 'workspace' again and reinstalled Notes and everything is back to normal.  Strange, I've been using Notes since version 4 and never had this particular problem. Thanks for the suggestion.

May 21, 2014, 4:59 PM
46 Posts
good

Strange, since when you open Notes again, if Workspace folder is not there, it should create one automatically. I've done that many times.

 

Anyway, good to know it's working now

May 30, 2014, 4:00 AM
17 Posts
workspace

I agree that's what should have happened, deleting workspace folder and restarting Notes did create a new workspace but it did not restore the proper views.  That's why I removed Notes and reinstalled it which restored all views to their original state.  I'm thinking that there may have been an error in one of the databases that was preventing Notes from displaying the view correctly.  The other odd thing is when this occurred, I opened some of my old email databases (ver 6.5) and I had now trouble previewing and opening any email.  The databases I had trouble with were Ver 9.0 and 8.5.

Jun 23, 2014, 3:33 PM
212 Posts
Possible corrupt NSF

ofYou an try to open the NSF file using a different notes client.  If yo see the same issues, then it is probably the file, and not an issue with the client installation.  Also, if you upgrade the design  any mail files with a Domino 6 design to the current design, they should display better.  You can use the Domino "Convert" command to upgreade those files.  See the Topic

Upgrading mail files with the mail conversion utility


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal