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~George Prenikonyader
May 9, 2016, 3:08 PM
5 Posts

folder is not showing

  • Category: Mail
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

Dear All

a END user is not showing his folder with iNotes and  client 9..

Instead the folder has correctly showed with client 8.5.3 fp3

 

I try fixup...updall -r and replace design...

 

What could be the reason?

 

Thanks in advance 

Best regards

~Sean Eljumigon
May 9, 2016, 8:33 PM
326 Posts
Possible Solution

Is the issue with the folders on all Notes 9 clients?   Does it show correctly still on a Notes 8.5 client?    Rather then redesign I would suggest runing the nconvert with the -u option to convert the folders to the Notes 9 design  More info on nconvert can be found here http://www-01.ibm.com/support/docview.wss?uid=swg21304939

~Vera Zekfoogengon
Jun 29, 2016, 4:41 PM
196 Posts
Is the screen resolution on the PC set to something like 125%

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal