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~Sarah Breweikle
Apr 14, 2015, 6:36 PM
60 Posts

Questionable log entries

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: End User
  • Tags:
  • Replies: 3

Have you ever seen this?  I can't find much info. on this...

I am seeing following in the local workstation log.nsf.

04/13/2015 08:57:02 AM  FAILOVER_INFO :(CDatabaseSubprogram::TriggerDBFailback) Failback Triggered, Is MailFile = 1, Is Primary Replica = 1

04/13/2015 08:57:02 AM  FAILOVER_INFO :(CDatabaseSubprogram::TriggerDBFailback) Failback Triggered, Is MailFile = 0, Is Primary Replica = 0
04/13/2015 08:57:02 AM  FAILOVER_INFO :(CDatabaseSubprogram::TriggerDBFailback) Replica ID MATCH Failed !

~Dexter Deswechekynds
Apr 14, 2015, 6:46 PM
191 Posts
Check the client notes.ini
Look for DEBUGGINGWCTENABLED set to some value. You've turned on debugging, and in this case it is tracing failover.
~Tip Ekresaman
Apr 14, 2015, 6:56 PM
212 Posts
What is Failback

When you failover to a cluster member server, we periodically check to see if the primary home mail server is back up and running This is called Failback). If it is, we then failback to the primary server. If you are seeing a lot of those messages in the log it is indicating that we are failing over for whatever reason to the cluster mate and then failing back to the primary server over and over.

The question is, 'What is causing the failover?'

You can try the following debug:

debug_threadid=1
console_log_enabled=1
LogStatusBar=1
CLIENT_CLOCK=30
client_clock_server_format=1
CONSOLE_LOG_MAX_KBYTES=256000

~Sarah Breweikle
Apr 14, 2015, 8:32 PM
60 Posts
Bradley - We do not have server issue so

and it appears I am only seeing this log entries on one workstation.  Where do you add the debug?  In the local notes.ini or one on the server?  Thanks,


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
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