This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Cheryl Umaobu
Feb 6, 2014, 7:34 PM
151 Posts

Reply To All Warning

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 3

Several users started getting

Reply To All Warning

Notice...

Reply to all can waste valuable time for employees who no longer need to be infcluded on the discussion.  Please review the address lists and remove unneeded names.

No one seems to know what might have triggered this action.

~Dean Umkrother
Feb 6, 2014, 8:19 PM
74 Posts
Checking with development <>
Mail/rk
~Dean Umkrother
Feb 6, 2014, 8:28 PM
74 Posts
Question for you - what version of the mail template are you using?
The internal customized IBM Mail template has this feature - but it shouldn't be showing up in the out of the box mail template.

What version of the mail template are you using?  (You can see the version by bringing up File-Application-Properties, clicking on the 4th tab and looking in the Inheritance section, Template version is... section)

~Cheryl Umaobu
Feb 6, 2014, 8:41 PM
151 Posts
Solved: done on the sly internally

Apparently HR contacted our main developer who implemented this change and failed to tell the help desk or the VP of IT.

One gal "but I always hit reply to all"

Our reply "um, thanks, we'll tell everyone that you're the reason they have to answer this pop up now"


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal