This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Apr 23, 2013, 10:18 AM
1 Posts

Unable to start Domino 9.0 as service

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 7

Hi everyone,

 

After upgrading from 8.5.3 FP1 to 9.0 on a server running OS Name Microsoft Windows Server 2008 R2 Standard - Version 6.1.7601 Service Pack 1 Build 7601 

1. I am able to start the server from the shortcut on the Desktop (as application)

2. however when trying to start it as a service, I get this message:

 

Log Name:      System
Source:        Service Control Manager
Date:          4/23/2013 1:00:21 PM
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xx.xx.xx
Description:
The IBM Domino Server (DLotusDominodata) service terminated with service-specific error Incorrect function..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-23T10:00:21.237778400Z" />
    <EventRecordID>53628</EventRecordID>
    <Correlation />
    <Execution ProcessID="564" ThreadID="648" />
    <Channel>System</Channel>
    <Computer>xx.xx.xx</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">IBM Domino Server (DLotusDominodata)</Data>
    <Data Name="param2">%%1</Data>
  </EventData>
</Event>
 

I've checked the dcontroller.ini and dconsole.ini and they appear to be correctly configured.

 

Any ideeas?

 

Thank you!

Apr 23, 2013, 7:13 PM
60 Posts
Could you see if the steps in this document help?
Link

Thanks,
Irina.Khasin
Apr 24, 2013, 8:26 AM
30 Posts
RE: Unable to start Domino 9.0 as service

Hi Irina,

 

Thank you for your reply, however Link is not available, could you please give another link or paste the content.

 

Thanks.

Apr 24, 2013, 3:02 PM
60 Posts
please - see the above response (responded in the wrong place)
Apr 29, 2013, 2:56 PM
4 Posts
RE: Unable to start Domino 9.0 as service

Hi,

first check your console.ini -> http://www-01.ibm.com/support/docview.wss?uid=swg21461826

If this not works, add follow lines to your notes.ini

- ServerController=1

- TCP_ControllerTcpIpAddress=xxx.xxx.xxx.xxx:2050 (where xxxx is ip address from domino server)

restart server and check with netstat - a where 2050 is binded.

Hth

Heinz

Apr 29, 2013, 2:56 PM
4 Posts
RE: Unable to start Domino 9.0 as service

Hi,

first check your console.ini -> http://www-01.ibm.com/support/docview.wss?uid=swg21461826

If this not works, add follow lines to your notes.ini

- ServerController=1

- TCP_ControllerTcpIpAddress=xxx.xxx.xxx.xxx:2050 (where xxxx is ip address from domino server)

restart server and check with netstat - a where 2050 is binded.

Hth

Heinz

Apr 18, 2016, 12:43 PM
9 Posts
I tested this but without results

what other options do I have?


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal