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Mar 4, 2016, 9:46 PM
17 Posts

Traveler 9.0.1.7 Errors

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: SEVERE Errors
  • Replies: 3

Has anyone seen these errors on the Domino console.  Email is synching to all connected mobile devices, but these errors recently started coming up - LOTS of them...not sure why.  Any thoughts?

Server:  Windows 2008 R2 x64

Server Type:  Virtual Machine

Domino: 9.01FP4

Traveler: 9.0.1.7

Traveler: SEVERE *system Couldn't send message after 3 retries, Message(Id=122; Token=7BEB2EAA29FA53FACDB671B7D64B654D80B79229FCD5966AEDC93FD80A1A274A; Payload={"aps":{"badge":25,"content-available":1},"account":"1"}) Exception Thrown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
03/04/2016 01:13:38 PM Router: No messages transferred to NSUS40/DSCA via Notes
03/04/2016 01:13:45 PM Traveler: SEVERE *system Couldn't send message after 3 retries, Message(Id=123; Token=7BEB2EAA29FA53FACDB671B7D64B654D80B79229FCD5966AEDC93FD80A1A274A; Payload={"aps":{"badge":25,"content-available":1},"account":"1"}) Exception Thrown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
03/04/2016 01:13:54 PM Traveler: SEVERE *system Couldn't send message after 3 retries, Message(Id=124; Token=7BEB2EAA29FA53FACDB671B7D64B654D80B79229FCD5966AEDC93FD80A1A274A; Payload={"aps":{"badge":24,"content-available":1},"FLAGS":"01040201c001010001073538383538353404","account":"1"}) Exception Thrown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake

Mar 6, 2016, 11:09 PM
22 Posts
RE: Traveler 9.0.1.7 Errors
Gina,

Did they start occurring after 2016/02/26?  If yes,  then you need to upgrade to Traveler 9.0.1.9 to get this new certificates.


LO87660: UPDATED APNS CERTIFICATES FOR IBM VERSE FOR IOS APPLICATION        
(EXISTING EXPIRE 20160226).


The certificates are only good for a year.  In the future,  we plan on updating them every 6 months so customers will have a 6 months to apply

the latest Fix Pack level to pickup new certificates.

Mar 7, 2016, 6:38 PM
17 Posts
: )

Yes, it did start around 2/26/16.  Thanks I'll apply that fix to 9.0.1.9 and hopefully that fixes it.  Do I need to update domino to the least FP as well?

Mar 8, 2016, 1:30 PM
22 Posts
RE: Traveler 9.0.1.7 Errors
IBM typically recommends customer stay up to date on both the Traveler and Domino maintenance.
The mobile space is a fast evolving environment where multiple manufacturers release updates
several times a year.   Although we do not force customers to upgrade Domino, it is highly recommended.

Also,  there have been a few security related updates to the Java version which is included with Domino,
which is another reason to apply the latest Domino maintenance.

Current Domino Fixpack is 9.0.1. FP5 and there is an interim fix ( IF2 ).

http://www-01.ibm.com/support/docview.wss?uid=swg24037141
http://www-01.ibm.com/support/docview.wss?uid=swg21657963

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal