HCL Notes and Domino 9.0 Social Edition Forum - Notes is hanging with 'Not responding'

May 29, 2014, 2:28 PM

46 Posts

Run a NSD while the issue is happening

http://www-01.ibm.com/support/docview.wss?uid=swg21204263

May 30, 2014, 6:16 AM

2 Posts

1. Please run the NSD when the notes in un-responsive. run the nsd from command prompt without any argument, run it for 3 times with interval of 30 seconds.
2. Please check if java core file is genereated, if its not found you can generate it as explained in below command.
If the NSD ever fails to create a javacore, we've an alternate way to produce the java dump.
Thread dump: <notes>\framework\rcp>rcplauncher.exe -com.ibm.rcp.core.logger#dump threads
Heap dump: <notes>\framework\rcp>rcplauncher.exe -com.ibm.rcp.core.logger#dump heap

Please send these logs across for further investigation.
Thanks,
Mandar

~Paul Zekgerovitchgon

Jul 9, 2014, 12:28 PM

1 Posts

Same Problem, have logs

Ricardo, Mandar: I have the same problem. Have Notes 9.0.1 installed and am using the social (vs base) client with integrated SameTime. When I attempt to open the Feeds widget on the right hand side, Notes hangs and never returns. I have a zip file with the NSD output gathered while Notes was hung. Where do I send the zip file? I really need to have feeds working as I participate in many Lotus Connections wikis & etc and this is my primary monitoring tool.

Thanks,