This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Feb 17, 2014, 3:31 PM
3 Posts

OpenSocial Updates

  • Category: Activity Streams
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 7

Hi,

I am trying to activate the "Updates" in Lotus Notes 9.0.1.

I followed the step described here: http://de.slideshare.net/TJ31324/jmp106

 

Now I am getting this failure:
container.js.window.init_GET_CONTAINER_TOKEN

in Log and Trace Viewer:
CLPEE6017W: Error preloading the gadget at https://connections.xxxx.de/connections/resources/web/com.ibm.social.as/gadget/ActivityStreamNotes.xml {"message":"An error occurred fetching a container token."}

 

Anyone an idea what I am missing?

Feb 18, 2014, 10:46 AM
3 Posts
Already did

Hi Steve,

I already checked the cookbook. But all configuration hints regarding the failure number "CLPEE6017W" seem to be right...

 

Feb 21, 2014, 4:01 PM
23 Posts
Other Errors In The Logs?
Are there other errors in the logs around fetching a security token?  Perhaps

CLPEE2012E: An error occurred obtaining a security token to access the server. java.io.IOException

or

CLPEE2012E: An error occurred obtaining a security token to access the server. java.net.UnknownHostException
Feb 24, 2014, 10:35 AM
3 Posts
Yes

Hello Ryan,

yes, after playing around a bit I get this failure...SSL problem?

What am I able to do?

Ingo

Feb 27, 2014, 6:34 PM
23 Posts
Probably The Managed Account
Which one specifically are you seeing?  Depending on which error your seeing we will have to look at different things.  However in either case there is probably something wrong with the managed account you configured and pushed via policy in the security settings document.
Mar 10, 2014, 4:42 PM
18 Posts
Which Specific Error
Which specific error are you seeing in the logs?

Is it this one
CLPEE2012E: An error occurred obtaining a security token to access the server. java.io.IOException
or this one:
CLPEE2012E: An error occurred obtaining a security token to access the server. java.net.UnknownHostException


Did you check that the managed account is configured and being passed down to the client?

Feb 26, 2014, 11:39 AM
6 Posts
Same problem

Hi,

I am receiving the same problems and getting exact the same error messages as Ingo.

Im looking forward to any solutions ;-)

 

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal