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Mar 21, 2018, 5:28 AM
7 Posts

Web page's graphic Hotspot buttons are not working after upgrading to FP10

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 1

Has anyone noticed that after installing Domino 9.0.1 FP10 (we were previously using 9.0.1 FP6), graphic hotspot buttons on webpages are not working (you click on them and nothing happens).

 

We have a Default Home Page on our Domino server that points to a little Welcome page NSF that we've been using since the R7 days.

Using a browser, our users login to our Domino Server's default URL address.

 

Once logged in to Domino, you're brought to our webpage on which you can click on the Open My Mail button and/or Open My Calendar button, and it takes the logged in user to his or her mail file or calendar.

Pretty basic stuff.

However, post upgrade to FP10 (and later FP10 with IF1), if you click on the hotspot buttons, nothing happens.

 

In fact, if you mouse over the buttons, it looks like there's no URL address under it.

 

But there is!  I tested it by moving the Welcome NSF file to another Domini server that runs 9.0.1 FP4, and it works perfectly.

 

I can (as a workaround) simply open my browser and go to the https://full_address for my mail file, but I'd really like to get the hotspot buttons issue on our default web page working again as soon as possible.

 

Please help!  I'm hoping that a new FixPack or IF will be released soon in order to fix this.

However, until then, I could use some suggestions as to where to look for the problem.

 

I've been a certified System Admin since the R4 days, so I can hold my own in that arena.

But I'm not too good with App Dev or the Designer client.  So if there's something that I need to try using the Designer client, please give instructions as if I were a newbie.

 

Thank you.

Mar 23, 2018, 7:00 PM
5 Posts
Designer

Yeah, I think you should open it in the designer and at least SEE what is in there. How you will fix it really depends on how that was set up.

 

But I can't help thinking there's probably already a way to give this capability to your users without this R7-era page. Something built into Domino. Unfortunately, my current client base doesn't use webmail/calendar, so I don't have a frame of reference. But I suggest you look in the Domion Admin files for something about that. It should be a standard functionality.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal