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~Kirk Cisponegenetsi
Jul 14, 2014, 12:34 PM
5 Posts

iNotes / webmail

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: webmail
  • Replies: 2

Hi

I am using a Sophos firewall (9.2) with a Domino server (9.0.1FP1) in the DMZ. Domino has HTTP activated and is serving webmail. When I setup port-forwarding on the firewall of port 80 to the Domino server and I logon to webmail I get the "Full Mode" - no problem. When I activate the "Web server protection" in sophos (I also switch to using HTTPS) instead of port-forwarding I then get the ultra-light interface and not the "Full Mode" one. I have event tried to set the INOTES_WA_DEFAULTUI=dwa_full on the Domino server - this did not help at all. If I then switch to port-forwarding and port 80 again everything works perfectly. I do not change any settings at all on the Domino machine when I switch from port-forwarding to "Web server protection" which is odd for me.

Any ideas?

Thanking you in advance

Ursus

~Ned Umlutherettu
Jul 14, 2014, 2:53 PM
113 Posts
check user agent
Certain mobile user agents will auto render inotes in the ultralite mode, doublecheck the useragent string with th request as it hits the domino webserver, to verify its a supported desktop browser (IE, Chrome, FF, Safari)
to enable debug htthr logs can be enabled/ disabled dynamically
tell http debug thread on
tell http debug thread off
they write out to your ibm technical support folder
the first few lines of each request will record the client IP and the UserAgent of the request
~Kirk Cisponegenetsi
Jul 16, 2014, 7:00 AM
5 Posts
Solved.

Hi Brandon

Thank you very much for taking the time to answer my question - it was not a UserAgent problem but more a problem with the firewall rewriting the HTML and confusing Domino - I changed the Rewrite HTML and Rewrite Cookies settings and it works perfectly now :o)

Thank you again and have a good week

Ursus


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal